Knowledge Base article 13734 for instructions on contacting Logitech Technical Support. If the above solutions do not resolve your problem, consult Select Logitech SetPoint from the list of programs displayed as shown below:Ĭlick the Uninstall button highlighted above and follow the on-screen instructions to uninstall SetPoint. Classic start menu view: Start > Settings >Control Panel > Programs and Features >.Start menu view: Start > Control Panel > Uninstall a program.If the wdf01000.sys file is not present, immediately rename wdf01000.bak back to wdf01000.sys. Rebooting without this file may prevent some of your hardware, including mice and keyboards, from working properly. WARNING: Before rebooting, check if the wdf01000.sys file is present. Rename the file wdf01000.sys to wdf01000.bak. Type %windir% in the Run dialog box (shown below).ĭouble-click on the System32 folder to open it. The system tray is located in the bottom right corner of the screen next to your clock. NOTE: You may need to reboot your system after SetPoint has been installed.Īfter your system restarts, open SetPoint to verify that the My Mouse tab is available.Įxit SetPoint by right-clicking on the SetPoint icon in the system tray. When you are using your Logitech mouse and it suddenly stops working on your Windows 11 PC or laptop, we know how annoying that can be. Select the key you wish to customize under the Select Hot Key field: NOTE: If you do not have SetPoint installed, you can download it from the MK700 Downloads Page. Select Logitech SetPoint from the list of programs displayed (shown below):Ĭlick the Change / Remove button and follow the on-screen instructions to uninstall SetPoint.ĭownload and install the latest version of SetPoint from the Anywhere Mouse MX Downloads Page. Classic start menu view: Start > Settings >Control Panel > Add/Remove Programs.Start menu view: Start > Control Panel > Add/Remove Programs.However, if this tab is not displayed, you will need to re-install SetPoint. Normally, you should be able to customize your Anywhere Mouse MX in the My Mouse tab in Logitech Mouse and Keyboard software (SetPoint).
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